Frequently Asked Questions about Rug Cleaning

How do I know when to have my rug cleaned?

There are a few ways you can help determine when it’s time to have your area rug cleaned. If your rug feels dirty, has an odor, or is carrying dust or dirt within the rug fibers, it’s time to have your rug cleaned.

How often should I have my rug cleaned?

Professional rug cleaning should be done at least once every 1-3 years. Of course, if you have heavy foot traffic or pets, you should get your rug cleaned more often depending on the look and feel of your rug.

You should also have your rug cleaned sooner if you live with anyone with respiratory issues or smokers.

How long does it take to get my rug back?

Depending on the type of rug and the type of repairs needed, our process takes typically 5-7 days to return your rug. At the time of scheduling your rug cleaning service, we are happy to provide an estimated time of completion.

Can you remove pet stains and odor?

We can remove pet stains and odor from your rug, however, if the stains and odor have been long-lasting, we cannot promise that the stain and odor will be 100% removed after cleaning.